COVID-19 INFORMATION

Updated: Apr 9

Last updated: 3pm - Thursday 9th April 2020



temporarily closed


On Monday 23rd March 2020, the UK government issued an order for all non-essential shops and stores to close immediately throughout the country to try and reduce the spread of Coronavirus (COVID-19).


  • Unfortunately, XPVR is now temporarily closed until further notice.


  • We are no longer accepting any new bookings until May 2020.


  • We are in the process of contacting any customers that have made bookings with us that fall between 24/03/2020 and 13/04/2020 to advise that your booking will no longer be going ahead.


  • Bookings that fall outside of the mandatory closure dates above are currently unaffected at this time.



Gift vouchers


  • All unused gift vouchers issued by XPVR will have their expiry date (as shown on the voucher) extended by the number of weeks that we are required to be closed for, starting from 23/03/2020.


  • When we re-open, we will calculate the duration (in whole weeks) that we were unable to trade and add this duration on to the expiry date shown on any unused gift voucher.


  • Expiry extensions do not apply to any vouchers that have been purchased through a 3rd party retailer such as Wowcher or Groupon. Customers with any of these vouchers must contact the company that sold them the voucher directly for assistance.

We will continue to keep in touch with you and follow official guidance from the UK Government and Public Health England carefully. When the national situation changes then we will update this page accordingly.


We will also keep our official website and social media accounts up to date with any important updates,

As a local, independently owned entertainment business, we would like to thank you for your continued support and loyalty at this difficult time.

We will come back from this. We will re-open, bigger, better and stronger as Staffordshire's Premier Virtual Reality Experience. We can't wait to continue putting smiles on people's faces and introducing the incredible world of virtual reality to everyone.


We're all in this together, stay positive and look after each other.





Rhys and Lewis.

Co-Founders & Directors of XP-VR Ltd.

HOURS

MON:

TUE-FRI:

 

 

SAT:

SUN:

CLOSED

12PM -8:30PM*

(FOR BOOKINGS ONLY)

 

10AM -8:30PM

10AM-6PM

Oct Half Term Hours: Click here

*Same day bookings possible - call us to play within 3 hours of your visit!

Book online for our cheapest pricing.

VISIT US

62 PICCADILLY

HANLEY

STOKE ON TRENT

STAFFORDSHIRE

ST1 1HX

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