Frequently asked questions.

Find help with booking information and answers to some common queries regarding your visit below.  Click on the (category) headings for additional information.  Click on the magnifying glass below to search our FAQ's.

 

If your question hasn't been answered then please get in touch with us on 01782 229259 and we'll be happy to help.

We are a COVID-19 SECURE venue.

HOURS

MON - FRI: (BOOKINGS ONLY)

SAME DAY BOOKINGS AVAILABLE: 10AM-8:30PM

SAT:

SUN:

B/HOL:

10AM-8:30PM

10AM-6:00PM 

10AM-6:00PM

Book online for our cheapest pricing.

*Last admission 30 mins before closing.

VISIT US

62 PICCADILLY

HANLEY

STOKE ON TRENT

STAFFORDSHIRE

ST1 1HX

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